Managing Strategic Enterprise Systems And E-Government Initiatives In Asia: A Casebook Editor: Pan Shan-Ling Publisher: World Scientific Publishing Co. Pte Ltd ISBN: 9812389075

PREFACE|EDITORS' PROFILE|WHERE TO BUY?

This book presents a socio-technical view of strategic information systems issues such as enterprise systems implementation and management, knowledge management, customer relationship management, and e-government initiatives. It contains eight case studies documenting experiences of utilising enterprise systems and e-government initiatives in organisations and government agencies from Asia-Pacific countries such as Australia, India, Singapore, and South Korea.

The book provides regional (Asia-Pacific) coverage highlighting empirical case studies – involving both private and public organisations – of strategic information systems practices covering both the developed and developing economies. These in-depth, well-written case materials will be helpful to organisations and government agencies planning to implement enterprise systems and e-government initiatives. These cases can also be beneficial to classroom teaching and discussions.



PREFACE|EDITORS' PROFILE|WHERE TO BUY?

Dr Pan Shan Ling is the coordinator of the Knowledge Management Laboratory in the School of Computing at the National University of Singapore. He received a PhD degree in Industrial and Business Studies (Operational Research and Systems) from the University of Warwick. Researching primarily the recursive interaction of organisations and IT (enterprise systems), with particular emphasis on organisational issues, he is specifically interested in understanding the complex issues related to the adoption, implementation and use of enterprise systems within organisations.



PREFACE|EDITORS' PROFILE|WHERE TO BUY?

Mailing address :		Sales Department World Scientific Publishing Co. Pte. Ltd. 5 Toh Tuck Link Singapore 596224
Tel:		(+65) 6466 5775
Fax:		(+65) 6467 7667
Email:		sales@wspc.com.sg