Government-linked Companies and Other Organisations in Singapore 2004 Available in Chinese
Editor: Wee Beng Geok
Publisher: The Asian Business Case Centre Nanyang Technological University, Singapore
ISBN: 9810514697	Format: pbk, 123 pages	Copyright: 2004

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The first book planned in a series titled Asian Management Case Collection, this books offers interesting perspectives on contemporary management issues, including organisational processes, implementing process re-engineering, quality management, strategy, human resource and more.

This collection of case studies comprises 9 case studies on management practices in Singapore; five are on a unique organisational form, known as government-linked companies, three on Singapore's public organisations, and one on a union-based cooperative.

Government-linked Companies or GLCs as they are often referred to, could be considered a unique Singapore invention. These are firms in which Temasek Holdings, the investment holding arm of the Singapore Government, has substantial stakes. Since Singapore's independence in the mid-1960s, the GLCs have played and continue to play a strategic and important role in the economic development of Singapore. In 2004, they include some of the largest public companies listed in Singapore's Stock Exchange, such as Singapore Airlines Limited and Singapore Telecommunications Limited, both of which are included in this collection.

The corporate performance of these two GLCs are benchmarked against the best in their industry internationally, notwithstanding the large stakes held by the Singapore government. Yet, their 'pedigree' is clearly a factor, and in a sense, they are perceived by some, to be national icons. This offers interesting perspectives for case studies on contemporary management issues, some of which are featured in this book.

The three public organisations featured are: a public hospital, the national tax collecting agency and the official custodian of public records and documents. The three case studies highlight a strong emphasis on improving organisational processes in the public service in Singapore, and as such, provide interesting case studies in the implementation of process re-engineering and quality management tools in organisations.

The last case in the collection, on a union-based cooperative, examines how a not-for-profit organisation attempts to balance its social mission in an increasingly market-driven environment.

We hope that readers will benefit from the case studies in this collection. However, we would like to point out that these case studies are not intended to illustrate either effective or ineffective practices or policies. The information presented reflects the authors' interpretation of events and serves merely to provide opportunities for classroom discussions.



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The book is available at the following outlets:

• Books Kinokuniya (Takashimaya, Bugis Junction, Liang Court)
• Popular (NTU, Admiralty, Bras Basah Complex, Marine Parade, Jurong East, Orchard, Eastpoint, Whitesands, Bukit Panjang, Westmall, Causeway Point, Jubilee Centre, Singapore Post Centre, Thomson NTUC, Toa Payoh, Junction 8, Tiong Bahru Plaza, Choa Chu Kang 2L1, Hougang Mall, Tampines Mall)
• MPH (Raffles City, Citylink Mall, Junction 8, Robinson Road, Parkway Parade)
• Times (Centrepoint, Plaza Singapura, Tampines Mall, OUB Centre, Newslink Changi Airport Terminal 1 & 2)
• NUS Co-op
• Select Books (Tanglin Shopping Centre)
• Goland Books (Great World City)

Download the book order form, and send it back to the ABCC through:

Address :		The Asian Business Case Centre, NTU Nanyang Business School Nanyang Technological University S3-B1b-82 Nanyang Avenue Singapore 639798
Tel:		(+65) 6790 4864
Fax:		(+65) 6791 6207
Email :		asiacasecentre@ntu.edu.sg