Case Title Human Resource Management Practices at The National Thermal Power Corporation (NTPC) in India
Case Author(s) Ruchi Chaturvedi N. Sanjib Dutta
University ICFAI Center for Management Research, India
Abstract The case discusses the various Human Resource Management (HRM) practices adopted by NTPC, India's largest and the world's sixth largest power generating company. It discusses the framework for human resource development in the company and the way it is linked with the company's overall corporate strategy. It details NTPC's practices relating to recruitment, employee training and development, mentoring, comprehensive benefits and work-life balance. It also describes how NTPC has established a culture of high performance, making the company the second most efficient power generator in the world. The case also explores the payoff arising from good human resource management as seen in the organization's performance. The case concludes with a discussion on whether NTPC can further optimize its returns by modifying its HRM practices to prepare itself for the future.
Available In ECCH Case Collection
Publisher ICFAI Center for Management Research (ICMR)
Publisher Case No. 405-068-1
Distributor(s) European Case Clearing House
Pub/Rev Date 2005
ISBN
Case Length 24 pgs
Teaching Note Yes
Pub TN Ref No. 405-068-8
Pages (TN) 5 pgs
Issues The human resource management practices of a major Public Sector Undertaking; the need for employee development and the practices adopted by a major PSU toward this end; importance of positive human resource management practices in employee retention; and effect of organizational culture on employee morale and high performance.
Organisation(s) National Thermal Power Corporation
Countries India
Industry Energy & Utilities
Period Covered 2000 - 2005
Level Postgraduate
Links of Interest NTPC's Website















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