Case Title NTT DoCoMo: The Future of the Wireless Internet?
Case Author(s) Bradley, Stephen P.; Sandoval, Matthew
University Harvard Business School
Abstract NTT Docomo has enjoyed substantial success since its founding in 1992 and after its public listing in 1998. The case sets out the context under which NTT Docomo grew to become the predominant mobile phone company and wireless internet service provider in Japan. Its phenomenal success in Japan with the i.mode internet service accords it the leverage to expand into the European market. At the same time, competition on the domestic and international front and the threat of competing technologies and substitutes are evident.
Available In The Harvard case collection
Publisher Harvard Business School Publishing
Publisher Case No. 9-701-013
Distributor(s) Harvard Business School Publishing Ivey Publishing European Case Clearing House
Pub/Rev Date 2000
ISBN
Case Length 19
Teaching Note No
Pub TN Ref No.
Pages (TN)
Issues Managing the mobile internet leadership position in Japan and extend the advantage into new markets, while anticipating the competitive threat of disruptive technologies.
Organisation(s) NTT DoCoMo
Countries Japan
Industry Media / Entertainment / Infocomm / Telecom
Period Covered 1997-2000
Level Undergraduate/Postgraduate
Links of Interest Homepage of NTT Docomo

Hoover's Online guide of NTT Docomo













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