Case Title Delta Grand Pacific Hotel
Case Author(s) JR Kennedy T Gleave
University Richard Ivey School of Business
Abstract The director of sales and marketing for the Delta Grand Pacific Hotel in Bangkok, Thailand, needed to devise a marketing strategy that would ensure the hotel's success in its very competitive market. He wanted to ensure that the hotel maintain and eventually increase its two key benchmarks of performance, namely, occupancy rates and average room rates, by milking the Sukhumvit Micromarket to its fullest potential. Compounding this challenge was the anticipation of a sharp drop in occupancy at the hotel due to the likelihood that an important client contract would not be renewed. *Abstract reprinted with the permission of Ivey Publishing*
Available In The Ivey case collection
Publisher Ivey Publishing
Publisher Case No. 9A98A005
Distributor(s) Ivey Publishing Harvard Business School Publishing European Case Clearing House
Pub/Rev Date 2/1/1999
ISBN
Case Length 15
Teaching Note Yes
Pub TN Ref No. 8A98A05
Pages (TN) 7
Issues Market Planning
Organisation(s) Delta Grand Pacific Hotel
Countries Thailand
Industry Hospitality And Tourism
Period Covered 1996
Level Undergraduate/Postgraduate
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