Case Title Promotional Strategies of Cellular Service Providers in India
Case Author(s) Aisha Khan Ruchi Chaturvedi N.
University ICFAI Center for Management Research, India
Abstract The case gives an insight into the various promotional strategies implemented by the major cellular service providers in the Indian cellular market. The GoI's decision to liberalize the telecom sector in 1994 transformed the entire telecom industry, with many private companies foraying into the sector. With the consequent grant of licenses for providing cellular services, there was a surge in the number of cellular services providers which continued till the late 1990's. By the year 2000, stiff competition between players in the cellular market prompted each player to formulate more novel strategies in order to retain their market share. Most of the promotional strategies revolved around capturing the younger generation who formed a major part of the target market. Celebrity endorsements, special season offers, festival discounts, and innovative advertisement campaigns were used by the cellular service providers as tools to push back the competition and increase their market share.
Available In ECCH Case Collection
Publisher ICFAI Center for Management Research (ICMR)
Publisher Case No. 505-146-1
Distributor(s) European Case Clearing House
Pub/Rev Date 2005
ISBN
Case Length 12 pgs
Teaching Note Yes
Pub TN Ref No. 505-146-8
Pages (TN) 4 pgs
Issues The evolution of the Indian telecom industry; factors that played a major role in the establishment of the cellular services market in India; and compare the various promotional strategies implemented by the major players in the cellular services market.
Organisation(s)
Countries India
Industry Media / Entertainment / Infocomm / Telecom
Period Covered 2000 - 2005
Level Postgraduate
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