| Case Title |
Implementation of a Knowledge Management System at Hi-Tech
Solutions |
| Case Author(s) |
Sindhu Ravindran
|
| University |
T. A. Pai Management Institute
(TAPMI), Manipal, India |
| Abstract |
This case deals with the assessment of the post-implementation impact
of a knowledge management system in a software company. It provides a background
of the business and the product range/services of the company. It describes
in detail the survey that was administered on the employees to determine
their opinion on the implementation of the knowledge management system in
the company and the impediments faced by them in using the system more effectively.
Possible areas of discussion include the implementation of a knowledge management
system in a company, the post implementation problems and the methodology
for determining employee perception about knowledge management and other
similar initiatives. |
| Available In |
MIP Case Collection |
| Publisher |
T. A. Pai Management Institute (TAPMI),
Manipal, India |
| Publisher Case No. |
1999-2001-13 |
| Distributor(s) |
T. A.
Pai Management Institute (TAPMI), Manipal, India
|
| Pub/Rev Date |
4/1/01 |
| ISBN |
|
| Case Length |
18 |
| Teaching Note |
No |
| Pub TN Ref No. |
|
| Pages (TN) |
|
| Issues |
Knowledge Management, Employee
Survey |
| Organisation(s) |
|
| Countries |
India |
| Industry |
Computer Software & Services |
| Period Covered |
1999-2001 |
| Level |
Postgraduate |