Title:	FPAP: Development of an IT Infrastructure
Author(s):	Ikram, Z.
University:	Lahore University of Management Sciences, Pakistan (LUMS)
Abstract:	Family Planning Association of Pakistan (FPAP), Pakistan's largest NGO, provides reproductive health and family planning solutions in both static and mobile settings to marginalized segments of society, mainly women and adolescents. This case deals with issues related to the development of an information technology (IT) infrastructure in a large scale NGO. The wide geographical span of the organization and the extent of its operations necessitated a need for an automated electronic data and information management. Moreover, the organization was under consistent pressure from donor agencies to adopt certain measures of electronic data transfer, which the management was finding difficult to undertake. The case addresses the issues of identification of the areas and departments where IT-related services could be deployed. It also presents the justification to develop a computer-based system in the identified areas and introduces the steps taken by the current management and the MIS department in enhancing IT-related services in the organization.
Available In:	LUMS Case Research Centre Collection/LUMS-SEDC
Publisher:	LUMS
Publisher Case No:	18-431-2004-1
Distributor(s):	LUMS
ISBN:	-
Pub/Rev Date:	2004
Case Length:	18 pgs
Teaching Note:	No
Pub TN Ref No:	-
Pages (TN):	-
Subjects:	Management Information Systems/Health
Issues:	Managing NGOs (Management Information Systems/Health)
Country:	Pakistan
Period Covered:	2002
Industry:	Non-profit; Education
Level:	Postgraduate
Organization(s):	FPAP, Pakistan
Links of Interest:	http://www.fpap.org.pk/