Global Sources Inc. By Christina Soh & Harminder Singh

Abstract

Global Sources is a rare entity: a profitable dot-com. This case study explores how it came to arrive at this exceptional situation, by tracing the development of its business since its founding. Over the thirty years of its existence, Global Sources has developed various strengths and the case explores how it leveraged these to stake out a prominent location in the Asian Internet landscape.

It also explains how it acquired the requisite expertise to transform itself into a technologically savvy organisation. As it has adapted its business to fit the changing business environment, it now finds itself competing against an extremely different set of competitors, who are international, young and nimble. Its ability to maintain the pace of its change will be increasingly crucial in the face of these new challenges.

Issues: E-Commerce, B2B Business

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